Overview
The Cayman Islands official ‘Hurricane Season’ is between 1 June and 30 November each year. Historically, the Cayman Islands have not received threats of hurricanes until much later in the season, usually around September and October. However, the weather is monitored very closely throughout the season.
Refunds Available If a Hurricane Cuts Your Trip Short
If the Cayman National Hurricane Committee issues a ‘Hurricane Warning’ and visiting guests on island are asked to return home or are evacuated, then Silver Thatch House will refund any nights remaining on their reservation less a US$200.00 Administration Fee. Should a guest choose to remain on island, please note that they do so at their own risk and Silver Thatch House, the owner, and the villa manager will not be held liable.
If there is not an official request by the Cayman Islands Government, for visiting tourists to evacuate the island, but the guest decides to leave anyway, then Silver Thatch House will hold funds on file, from any unused nights, for a future booking at the same property within a 12-month period, less the US$200.00 Administration Fee.
Some Fees Apply For Trip Alteration Due to a Hurricane
If, due to a hurricane, the Cayman Islands Government or the Cayman Islands National Hurricane Committee refuses access to commercial airlines and travelers/tourists, Silver Thatch House will either offer to change the dates of the reservation, with no penalty, or cancel the booking and refund the deposit on file, less a US$200.00 Administration Fee, to guests that are affected.
If Cayman is affected by a hurricane but the island is still operating as normal, and the villa in question is damaged, Silver Thatch House will do our best to find alternative comparable accommodations. If we are unable to do so, we will cancel the booking and refund the client their deposit, less a US$200.00 Administration Fee. Otherwise, the regular cancellation policy applies.
If Cayman is affected by a hurricane but the island is still operating as normal, and the villa booked is unaffected, should the guests choose not to come to the island, the regular cancellation policy applies.
*Silver Thatch House has the right to assess each situation & reservation individually, due to the unpredictable nature of hurricane season. Silver Thatch House, the Property Owner, and the Property Manager/Housekeeper, will not be held liable for any injury or loss to guests and their belongings during their stay, because of any weather conditions.